Import your content
Upload documents, paste procedures, import FAQs and templates. Group them by domain (HR, support, accounting, legal…).
AI Knowledge Base That Powers Every Email Answer
Predimail’s AI knowledge base centralises your procedures, templates and answers. It powers your email replies, internal questions and documentation so every teammate answers fast and consistently.
- Centralised, shared knowledge base for the whole company
- AI semantic search and question-answering over your content
- Natively connected to Gmail & Outlook for instant email replies
Security by design, GDPR-friendly, CASA attestation. No credit card required for the trial.
One source of truth for your answers, not just another wiki
Predimail turns your knowledge base into a live engine that writes emails and answers questions, instead of a static documentation site that nobody opens.
Centralise all your know-how
Upload procedures, FAQs, templates, contracts, pricing rules and internal notes into one structured knowledge base accessible to your whole team.
AI search that understands questions
Your team can ask questions in natural language. Predimail finds the relevant pieces of content, summarises them and suggests a ready-to-send answer.
Directly connected to email
The same knowledge base is used by Predimail to draft email replies in Gmail and Outlook, so your inbox answers are always aligned with your documentation.
From scattered documents to an AI assistant for your team
Predimail connects your content, email and daily questions into a single workflow.
01
02
Structure your knowledge
Create spaces and categories for each team or business line, with access rights and dedicated prompts if needed.
03
Ask questions or draft emails
Users ask questions in the web interface or start from an incoming email: Predimail uses the knowledge base to generate a precise, compliant answer.
04
Review & validate
Teammates can adjust the suggested answer, then send it by email or save it as a new validated response to enrich the knowledge base.
05
Continuous improvement
Every validated reply can be reinjected into the knowledge base so the system gets more accurate and complete over time.
Use the knowledge base beyond email replies
Predimail’s knowledge base acts as a daily assistant for your teams, not just for customer support.
New joiners & onboarding
Reduce ramp-up time
New team members can ask questions directly to the knowledge base instead of interrupting seniors all day long.
Compliance & sensitive topics
Always use the latest validated information
Legal, tax or regulatory answers are generated from validated content only, reducing the risk of outdated or inconsistent replies.
Operations & project teams
Stop reinventing the wheel
Store playbooks, procedures and past answers so project teams can reuse them instead of rewriting the same explanations again and again.
Ready to turn your knowledge into an AI assistant?
Connect Predimail’s knowledge base to your email and give every teammate instant access to the best answer, every time.