Gmail AI Writing Assistant for Teams

Draft, classify and respond to emails directly in Gmail with an AI assistant connected to your shared knowledge base. Keep every reply fast, accurate and on-brand.

  • Works inside Gmail with a Chrome extension
  • Uses your internal knowledge, not generic AI
  • Drafts replies in seconds, you stay in control

No credit card required for trial. CASA & GDPR compliant.

Predimail Gmail AI writing assistant interface

Turn Gmail into a shared AI inbox

Predimail helps your team spend less time writing emails and more time solving real problems.

AI drafts inside Gmail

Click once to generate a contextual reply based on the email thread and your knowledge base.

Automatic classification

Classify emails by topic, client, urgency or team, and apply labels or routing rules automatically.

Shared knowledge

Every reply can reuse validated answers stored in a shared knowledge base, so everyone answers the same way.

How Predimail works inside Gmail

From incoming email to reviewed AI reply in just a few clicks.

Open an email in Gmail

Predimail appears directly in your Gmail sidebar as soon as you open a conversation.

Context & knowledge

The AI analyses the thread and queries your shared knowledge base for past answers and documentation.

Draft a reply

Predimail generates a ready-to-send reply, aligned with your tone, rules and previous answers.

Review & send

You keep the final word: edit the suggested reply if needed, then send from your Gmail as usual.

Learn & improve

Every validated answer can be added back to the knowledge base, so future emails are even faster to handle.

Built for teams who live in Gmail

Predimail helps any team that spends too much time answering similar emails.

Customer service

Consistent support replies

Reduce handling time for recurring questions while keeping answers accurate and aligned with your policies.

Professional services

Standardised client communication

Reuse validated templates and replies for accountants, legal, consulting or IT services.

Operations & back office

Process emails at scale

Route and process operational emails faster, without losing traceability or quality.

Ready to upgrade Gmail with AI?

Install the Gmail extension or book a live demo to see Predimail in action with your own use cases.

FAQ – Gmail AI Assistant

Yes. Predimail is available as a Chrome extension that opens as a side panel in Gmail so you can generate replies, summaries and drafts without leaving your inbox.

Predimail connects to a shared knowledge base where you store procedures, FAQs and past answers. The AI uses this content to propose precise, consistent replies instead of generic AI responses.

Always. Predimail drafts suggestions, but a human reviews, edits and sends the email from Gmail. You can define which teams can send automatic replies and which require validation.

Predimail follows a security by design approach, is compatible with GDPR requirements and provides CASA (Cloud Application Security Assessment) attestation. You can learn more on the Security page.
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