Predimail – Official AI Email Management for Teams

Predimail is the official AI email platform that helps teams classify emails, draft replies and use a shared knowledge base across Gmail and Outlook. One place to keep your communication fast, accurate and consistent.

  • Official Predimail product and website
  • AI classification and replies connected to your knowledge base
  • Gmail & Outlook add-ins for your whole team
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CASA attestation, GDPR compliant, security by design. No credit card required for trial.

Predimail – AI email management interface

What is Predimail?

The official AI email management platform to centralise your inbox, your knowledge and your team workflows.

AI classification & routing

Automatically classify emails by topic, client, priority or team. Route them to the right people or shared mailboxes without manual triage.

AI replies backed by knowledge

Generate draft replies using your own documentation, templates and internal rules – not just generic AI answers.

Shared knowledge base

Build a central knowledge base your teams can rely on when answering emails, with consistent and validated content.

Predimail works where your teams work

Use Predimail in the browser and directly inside Outlook & Gmail via official add-ins.

Gmail Writing Assistant

Use the Predimail Chrome extension to draft replies inside Gmail, connected to your shared knowledge base and respecting your tone of voice and policies.

Get the Gmail add-on

Outlook Writing Assistant

Use the official Outlook add-in from Microsoft AppSource to generate and review AI replies directly in Outlook for Microsoft 365.

Get the Outlook add-in

Why teams choose the official Predimail platform

More than a writing assistant – a complete layer for email workflows and knowledge.

Team & group configuration

Organise your users by teams and groups, and share knowledge bases, categories and behaviours across multiple mailboxes.

Category-level behaviours

For each category, define how Predimail behaves: only draft replies, auto-answer, route to a team, or escalate.

Security by design

CASA attestation, GDPR alignment and a security-by-design approach make Predimail ready for enterprise environments.

Discover the official Predimail platform

See how Predimail can centralise email, knowledge and AI for your team.

Start your free trial Book a 15-min demo

FAQ – Predimail Brand & Product

Yes. This page is part of the official Predimail website and describes the core product: AI email management with classification, knowledge base and Outlook/Gmail assistants for teams.

Predimail is built for teams that handle recurring, structured email flows: accounting firms, professional services, support, operations, HR and any organisation with shared inboxes and strict procedures.

Not necessarily. Many teams start with the web app only, or just the Gmail/Outlook add-ins. You can mix and match depending on your workflows and progressively roll out more features and connectors.

Most teams see value in a few days: once categories are configured and key answers are added to the knowledge base, Predimail can already draft replies and classify incoming emails with high relevance.